a lot of lessons learned from sandy. and one of those is the wording that they used to warn the public when a storm might be coming in. they found out during sandy that scientific terms just weren't working, that they needed to speak in more plain terms and really let people know not only about the wind but the storm surge. and so they've really changed the protocol for reporting these storms. thankfully this year we haven't had the opportunity or the need for those new warnings. but, again, they're in place and ready should they be needed. look, it's been a rough year, as you might imagine. this boardwalk, the iconic area here in seaside heights just after the storm, the damage here really came to symbolize so many communities splintered by sandy. now 12 months later, it, again, represents this region. some areas completely restored. others, richard, that still need a lot of help, a lot of work. and that's something that so many families are working through. as you talk about, such a broad region of the country here. an